can not see stats


I have created an acount named hooqs and i canot see stats
it is running for 3 days and i have alot of trafic but i can not see it in the stats

please help

-Mark Zitnik VP R&D

Thursday, June 5, 2008

I think I see the problem. One of your buckets, "hooqs", is no longer set up correctly to receive logfiles from Amazon S3. We see this from time to time, and the most common cause is a misbehaving 3rd-party tool.

Have you used the S3 Firefox Organizer (S3fox) to manage permissions for the bucket in question? Alternately, do you use RightScale's RightAWS Ruby library to access that bucket? Both of those tools have known defects that cause ACL permissions to be reset for buckets while performing seemingly innocuous actions.

Anyway, it is easy enough to fix. You can do it yourself from S3stat by clicking "disable" next to the logging message for that bucket, and then clicking "enable". That will reset the ACL permissions for the S3's LogDelivery group to that bucket, thus allowing logfiles to be delivered.

I apologize for the inconvenience.

Friday, June 6, 2008

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