Cannot see the stats or complete the configuration
I still cannot see the stats after almost a week after signing up. The Configuration tool keeps giving the error that "this end point has already been configured somewhere else", but I am not sure where. Please help!
Sorry to hear. Could you tell me the name of the bucket/distribution that you're trying to set up? Usually, you'll be seeing that message because somebody in your organization had a trial account with us at one point and set up reporting on that particular endpoint. If it's no longer being used by an active account, I can release it for you.
Jason Kester
Wednesday, February 10, 2016
Jason,the name of the bucket/endpoint is msprojectpodcast.I had a trial account before and then I signed up for full version.
prasannaadavi
Wednesday, February 10, 2016
Hello,This is incredibly frustrating. I have paid for the whole month but I still cannot set up an account and look at my stats. Either please fix this or please cancel my subscription and issue a refund. It is ridiculous that a trial account cannot be 'upgraded' and would actually prove to be a hindrance to setting up a paid account. and on top of that I do not even receive a timely response.
prasannaadavi
Sunday, February 14, 2016
Thank you ! This works now!
prasannaadavi
Tuesday, February 16, 2016
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